Shipping Policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after the order is placed. Once your order has been processed, it will be handed off to our shipping carrier.
Shipping Time
After your order has shipped, delivery typically takes 7–10 business days, depending on your location and carrier conditions. Shipping times are estimates and may vary due to factors outside of our control, such as carrier delays, customs processing, or high-volume periods.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Please allow up to 24–48 hours for tracking updates to appear once the tracking number is issued.
Shipping Costs
Shipping costs (if applicable) are calculated and displayed at checkout before you complete your purchase.
Incorrect Address Disclaimer
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately after placing your order.
30-Day Money-Back Guarantee
We stand behind the quality of our products and offer a 30-day money-back guarantee.
Eligibility for Returns
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You may request a return within 30 days of receiving your order.
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Items must be unused, in original condition, and in original packaging.
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Proof of purchase is required.
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within a reasonable timeframe, depending on your payment provider.
Non-Refundable Items
Certain items may be non-refundable, such as final sale items or items damaged due to misuse. These exceptions will be clearly noted at the time of purchase.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Contact Us
If you have any questions about shipping, returns, or your order, please contact our customer support team. We are happy to assist and aim to respond within 24–48 business hours.